FREQUENTLY ASKED QUESTIONS

As a member of the Fiancé Club, you’ll receive a seasonal box filled with our premium Bridal products. These items are all hand-picked by our team, delivered four times a year (December, March, June & September).

In addition to your seasonal box, you will also receive an exclusive coupon that can be used for 25% off all items in our shop!

You may choose to sign up for a seasonal or annual membership. If you sign up for a seasonal membership, you’ll receive one product box + your 25% off store code, which is valid for 3 months from the date of sign-up. If you choose an annual membership, you’ll receive four product boxes + your 25% off store code, which is valid for 1 year from the date of sign-up.

Annual Memberships:

Note that if you select an annual membership, you will pay $162 upfront for the full year of product boxes and discounts. You will not be charged again until the end of your annual term. Your membership to the club will renew automatically unless you decide to cancel it before your renewal date.

Seasonal Memberships:

If you select a seasonal membership, you will pay $45 upfront for one product box and three months of the 25% shop discount. Your membership to the club will renew automatically each season unless you decide to cancel it before your renewal date. We will send you an email one week before the renewal to remind you of your upcoming bill.

Of course! You may purchase anything in our shop section whether or not you choose to join our Club. However, if you are a Club member, you will save 25% on every single item.

To sign up, visit our homepage www.TheFianceClub.com and click on “Join the Club” in the upper right hand corner.

You’ll be asked to fill out a few simple questions about you and your wedding, as well as your shipping and billing information. You can also select between a seasonal or annual membership.

** You will receive your exclusive shop coupon code via email within minutes of joining the Club!

All of the items you receive in our seasonal gift box are final and non-refundable. However, if you receive a piece of apparel that does not fit, we will do our best to accommodate an exchange.

 

All of the other items purchased in our shop, with the exception of monogrammed/personalized items, can be returned or exchanged within 14 days from the purchase date as long as the item is in its original condition. Customer is responsible for all return shipping charges. If you would like to make a return, please e-mail, customerservice@thefianceclub.com for an RA # and return shipping address.

Your box will come packed full of premium Bridal products! While we don’t share what will be in each box (that’s part of the fun!), we guarantee that you’ll receive 4-8 products with a value well over the price you paid for your seasonal membership 🙂

Absolutely! Fiancé Club memberships make great Engagement or Bridal shower gifts. When you checkout, be sure to click the ‘gift’ option. You may also choose to enter a gift note.

If you’ve purchased a membership as an event present and want to let them know it’s on their way, you can print out this gift message!

Shipping for US-based customers is Free. Shipping for customers based outside of the US is $15.

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